Legal

Terms and conditions

Last updated: November 2026

These terms apply to the use of signalandskill.com and to the training, consulting, recruitment and advisory services provided by Signal & Skill ("we", "us"). Each engagement is also governed by the proposal you accept, which sets out scope, price and timing. If the proposal and these terms conflict, the proposal applies.

1. Services

We provide team training, consulting while your team implements, recruitment support, launch advisory, institute training and one-to-one coaching. We train and advise; unless agreed in writing, your team remains responsible for running and approving your campaigns and ad spend.

2. Quotes and payment

• Prices are quoted after a discovery call, in GBP or NGN, and are valid for 30 days.
• Fixed-fee work requires a 50% deposit before it starts. The balance is due before the final session or delivery, unless the proposal says otherwise.
• Monthly consulting is invoiced in advance each month.
• Invoices are payable within 14 days. We may pause work on overdue accounts.
• Prices exclude any applicable taxes and third-party costs, such as ad spend or software subscriptions.

3. Rescheduling and cancellation

• Sessions can be rescheduled free of charge with at least 48 hours' notice.
• Sessions cancelled or missed with less than 48 hours' notice may be charged in full.
• Either side can end monthly consulting with 30 days' written notice.
• If you cancel a fixed-fee programme after it starts, the deposit is non-refundable and work already delivered is payable.

4. Your responsibilities

You agree to give us the information and access we reasonably need, such as view-only access to ad accounts and analytics, to make your team available for sessions, and to confirm you have the right to share any data or materials with us.

5. Results

Marketing results depend on many factors outside our control, including budgets, markets, products, platform changes and how recommendations are implemented. We'll always bring care and skill, but we don't guarantee specific results, rankings, revenue or hiring outcomes.

6. Recruitment

We help define roles, source and assess candidates, and support onboarding. Hiring decisions are yours. Recruitment fees are set out in the proposal.

7. Intellectual property

We keep ownership of our training materials, frameworks, templates and course content. You receive a licence to use the materials we provide within your organisation. Work we create specifically for you, such as plans or audits, is yours once paid for in full. Please don't resell or publicly share our materials without permission.

8. Confidentiality

We keep your business information and account data confidential and use it only to deliver our services. We remove access to your accounts when an engagement ends. We may describe our work in general, anonymised terms unless you ask us not to.

9. Liability

Our total liability for any engagement is limited to the fees you paid for that engagement. We aren't liable for indirect losses such as lost profits, lost data or wasted ad spend. Nothing in these terms limits liability that cannot be limited by law.

10. Website use

Content on this website is for general information and doesn't replace advice for your specific situation. Platform features and policies change often; check official sources before acting on any update. Links to other websites are provided for convenience and we aren't responsible for their content.

11. Privacy

How we handle personal data is explained in our privacy policy.

12. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria. If you are a client based in the United Kingdom, we can agree in your proposal that the laws of England and Wales apply instead.

13. Contact

Questions about these terms: connect@signalandskill.com.